Sydney Digital Experience Summit 2025
Elevate your customer engagement and join industry leaders for hands-on sessions and expert discussions on cutting-edge digital solutions and personalised customer experiences.
Join us at the Digital Experience Summit to explore the future of customer engagement.
In August, we're bringing together digital, technology, marketing, and customer experience leaders to enhance service delivery and customer satisfaction through world-class digital solutions.
Discover best practices for designing digital experiences tailored to customer needs, developing reliable services, and leveraging AI and ML for dynamic personalisation. Engage in interactive sessions, real-world case studies, panel discussions, and debates to stay ahead of emerging trends shaping the future of digital experiences.
Key Themes:
- The Future of Digital Experience
- AI and ML in User Experience
- Designing Omnichannel Customer Journeys
- Interactive Content Strategies
- Balancing Personalisation and Privacy
- Emerging Digital Technologies
- Using Data to Build Better Digital Experiences
Who Should Attend?
Business leaders, digital transformation experts, marketing professionals, UX designers, and technology enthusiasts eager to gain insights, network with industry peers, and explore innovative solutions to stay competitive in the digital landscape.
Don't miss this chance for a day of learning, innovation, and collaboration.
Registrations open early 2025.
Program Highlights
Speakers
Sessions
Digital & User Experience Leaders
Track
Our Speakers
Agenda
An exploration of emerging trends in digital customer engagement, including personalisation, AI-driven interactions, and immersive technologies.
Discussing how AI and machine learning are revolutionising user experiences through personalisation and predictive analytics.
An interactive session where attendees collaborate to create an integrated customer journey across multiple digital touchpoints.
A case study on implementing interactive content to increase user engagement and drive conversions.
Practical insights into delivering personalized experiences while maintaining user trust and complying with regulations.
Exploring how technologies like AR/VR, blockchain, and IoT are creating new possibilities for digital engagement.
Select a topic of discussion and engage in an interactive roundtable discussion with a group of your like-minded peers.
Insights into harnessing data analytics to understand customer behaviour and improve digital offerings.
A spirited debate on the potential and limitations of AI in creative processes for user experience design.
Who Attends?
Chief Marketing Officer
Chief Technology Officer
Chief Digital Officer
Chief Product Officer
Chief Customer Officer
Head of Digital Experience
Head of Online
Head of Customer Experience
Head of Digital Design
Head of eCommerce
Head of Digital Technology
Head of CRM
Digital Product Director
Innovation Director
Martech Manager
Digital Product Owner
UX & Digital Product Managers
Customer Technology Manager
Benefits For Attendees
Event Location
Dockside
FAQs
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Get In Touch
Contact our event team for any enquiry
Danny Perry
For sponsorship opportunities.
Lili Munar
For guest and attendee enquiries.
Ben Turner
For speaking opportunities & content enquiries.
Taylor Stanyon
For event-related enquiries.